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Privacy Policy

Effective Date: 06/12/2024

Introduction

Welcome to the Privacy Policy of VideoGift Inc. ("VideoGift," "we," "our," or "us"). We prioritize the protection of your privacy and are committed to maintaining the confidentiality and security of your personally identifiable information. This Privacy Policy outlines our practices regarding the collection and use of personally identifiable information when you interact with our website, www.VideoGift.com, as well as VideoGift's applications, widgets, or gadgets for mobile devices and social networks (collectively, the "Site"). Please read this Privacy Policy carefully to understand how we handle your information. By accessing or using our Site, you acknowledge and accept the terms of this Privacy Policy. If you do not agree to these terms, please refrain from accessing or using the Site. Please note that this Site is not intended for use by children.

Participating Third Party Policies

Our Site may include links to related services and offerings, including vendor sites. These third parties maintain their own privacy policies, which can be reviewed on their respective websites or by contacting them directly. As we do not control the policies or practices of these third parties, we are not responsible for their privacy practices or the content of their sites. We recommend that you review the privacy policies of these third parties before providing any personal information or engaging in transactions with them.

Information We Collect and How We Use It

We only collect personally identifiable information ("PII") if you provide it to us voluntarily.

Personal Information Provided by Users:

  1. When you register with us, send us email messages, submit forms, or provide information through any other means, we may collect certain PII from you. This information may include your name, address, email address, telephone number, facsimile number, account number, and other relevant details. We may request this information to provide assistance and information to you, such as online technical support and troubleshooting.
  2. You may also share PII about third parties with us when you choose to share your VideoGift videos with others. For example, we collect the email addresses of the individuals you wish to share your videos with.
  3. You can log in to our site using Facebook Connect, which allows us to authenticate your identity and access certain personal information from your Facebook profile, such as your name and email address. This information may be used to pre-populate our sign-up form or to enable you to share your activities on our site with others in your network.
  4. Our Site may include publicly accessible blogs or community forums where you can provide information. Please be aware that any information you share in these areas may be read, collected, and used by others. If you wish to have your personal information removed from our blog or community forum, please contact us at support@VideoGift.com. While we will make reasonable efforts to fulfill your request, there may be cases where we are unable to remove your personal information, and we will inform you of such instances.
  5. If you use our referral service to invite a friend to visit our site, we will collect your friend's name and email address to send them a one-time invitation email. We store this information solely for the purpose of sending the email and tracking the success of our referral program. Your friend may contact us to request the removal of their information from our database.
  6. We do not sell, trade, or rent your PII to others. We will not disclose the PII we collect from you to third parties without your permission, except as necessary to fulfill your service request, protect ourselves from liability, respond to a court order or subpoena, comply with applicable laws or rules, or in connection with a merger, acquisition, or liquidation of the company.
  7. We reserve the right to report to law enforcement agencies any activities that we believe to be unlawful.
  8. In the event that VideoGift Inc. is involved in a merger, acquisition, or sale of all or a portion of its assets, we will notify you via email and/or provide a prominent notice on our website regarding any changes in ownership or use of your personal information, as well as any choices you may have regarding your personally identifiable information.
  9. We may share your personal information with service providers who assist us in conducting our business operations, such as shipping your orders or providing customer service. These service providers are authorized to use your personal information only to the extent necessary to provide the requested services.
  10. For terms related to communication and information submission on or through our Site, such as bulletin board postings, email, messages, suggestions, ideas, photographs, videos, music, text, drawings, or concepts, please refer to our terms of service.
  11. Unless you opt-out, we may contact you via email in the future to inform you about special offers, new products or services, or changes to this privacy policy.
  12. By sharing content with us that is designated as "public" or deemed "public" by your VideoGift Leader (the person creating or organizing the VideoGift), or by allowing your content to be used for our promotional purposes by your VideoGift Leader, you grant us the right to use such content for our own promotional purposes. This may include displaying the content on our homepage for the general public or featuring it in third-party branded campaigns.
  13. We may share your personal information with companies participating in specific promotions through VideoGift. Such promotions will be clearly identified and kept separate from the rest of VideoGift.

Tracking Technologies

We use technologies such as cookies, beacons, tags, and scripts on our Site, along with our marketing partners, affiliates, and analytics or online customer support providers. These technologies help us analyze trends, administer the site, track user movements, and gather demographic information about our user base. Reports based on the use of these technologies, on an individual or aggregated basis, may be received by us from these companies.

Cookies are used for various purposes, including our shopping cart and remembering users' settings (e.g., language preference) or for authentication. You have the ability to control the use of cookies at the individual browser level. However, if you reject cookies, you may still use our site, although certain features or areas may be limited.

Like most websites, we collect certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We may combine this automatically collected log information with other information we collect about you to improve our services, marketing, analytics, or site functionality.

We may use Local Storage Objects (LSOs) such as HTML5 to store content information and preferences. Various browsers offer their own management tools for removing HTML5 LSOs.

Third parties that partner with us to provide certain features on our site or display advertising based on your web browsing activity may use LSOs such as Flash and HTML5 to collect and store information. To manage Flash LSOs, please visit: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html

Our website includes Social Media Features and Widgets provided by third parties. These Features and Widgets may collect your internet protocol (IP) address and track the page you are visiting on our website. They may also set cookies to ensure proper functionality. These social media features and widgets are hosted either by a third party or directly on our website. Your interactions with these Features are governed by the privacy policy of the company providing them.

Accessing Web Account Information

We provide you with the means to ensure the accuracy and currency of your Personally Identifiable Information (PII) in our records. It is your responsibility to promptly update your PII when changes occur. You can review and update your information by sending an email to support@videogift.com. If you wish to have your account information deleted or removed, you can make a request at any time. We will respond to your request to access within 30 days. While we will make reasonable efforts to delete your information, it may be impossible to completely remove it due to backup systems and historical transaction/activity records.

We retain your information for as long as your account is active or as needed to provide you with our services. We also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

User Communication

Periodically, we may send you emails regarding our services. If you indicate during registration that you are interested in receiving offers or information from us, we may occasionally send you direct mail about products and services that may be of interest to you. Only VideoGift will send these direct mailings if you have expressed interest in receiving them. If you do not wish to receive such mailings, please notify us by sending an email to support@videogift.com.

Security of Information

We prioritize the security of your personally identifiable information and follow industry-standard practices to keep it secure. We implement physical, technical, and administrative measures to safeguard your information. Access to your personally identifiable information is restricted to selected personnel and contractors who have been authorized and provided access through passwords. Additionally, our web hosting servers, maintained by Amazon Web Services, employ their own security measures to protect your information. Please refer to Amazon Web Services' Privacy Policy for more details.

While we take reasonable precautions to protect your information, it is important to note that no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

Changes to this Statement

We reserve the right to update this Privacy Policy to reflect changes in our information practices. If there are any material changes, we will notify you via email (sent to the email address specified in your account) or through a notice on this Site before the changes take effect. We encourage you to periodically review this Privacy Policy for the most up-to-date information on our privacy practices.

Security

We take precautions to protect your information both online and offline. When you submit sensitive information via our website, it is protected using SSL (https) encryption. Credit card transactions are processed through Shopify, and VideoGift does not store or process any credit card information. Your connection to Shopify's servers during the checkout process is encrypted. On our site and Shopify's checkout pages, you can verify the encrypted connection by looking for a closed lock icon at the bottom of your web browser or "https" at the beginning of the web page's address. Offline, only employees who require the information to perform specific tasks (e.g., billing or customer service) are granted access to personally identifiable information.

EU and Swiss Safe Harbor

VideoGift complies with the U.S.-E.U. Safe Harbor framework and the U.S.-Swiss Safe Harbor framework, as outlined by the U.S. Department of Commerce, regarding the collection, use, and retention of personal data from European Union member countries and Switzerland.

Orders

When you place an order with us, we request information such as your name, shipping address, and financial details (e.g., credit card number and expiration date). We use this information solely for billing purposes and to fulfill your orders. If any issues arise during order processing, we may use this information to contact you.

Surveys & Contests

From time to time, we may request information through surveys or contests on our site. Participation in these activities is entirely voluntary, and you have the choice to disclose the requested information. The information collected may include contact details (such as name and shipping address) and demographic information (such as zip code and age level). We use contact information to notify contest winners and award prizes. Survey information is used to monitor and improve the use and satisfaction of our site.